Cisco Unified Communications 320

Cisco is certainly more well known in the enterprise space with their big Call Manager solutions but is taking aim at the small/medium business market with the new UC320. Designed for offices up to 24 users, the UC320 is packed with features at a very affordable price.

• Support for up to 24 phones
• Voicemail and automated attendant
• Voicemail to email notification
• Integrated 802.11n wireless access point for voice and data, so that employees can connect to the network while away from their desks
• IP-based telephony supporting the Cisco SPA 300 and SPA 500 Series IP Phones
• Interoperability with up to 12 public switched telephone network (PSTN) analog lines (FXO)
• Session Initiation Protocol (SIP) trunking support with an industry-leading voice SIP stack to deliver clear, high-quality voice services
• 4-port Gigabit Ethernet (1000 Mbps) switch with VLAN support, to connect devices or expand
• Gigabit Ethernet WAN port that can be designated as the network edge
• Simple-to-use web-based configuration utility for easy deployment

Cisco UC320 Core Features

• Integrated voicemail and automated attendant and voicemail to email notification
• IP-based telephony supporting Cisco SPA300 and SPA500 Series IP phones
• SIP trunking support for clear, high-quality voice services and telecommunications cost savings
• Interoperable with up to 12 public switched telephone network (PSTN) lines (FXO)
• Built-in 802.11b/g/n wireless access point lets employees stay connected to voice or data
• 4-port Gigabit Ethernet (1000 Mbps) switch with VLAN support, to connect devices or expand
• Gigabit Ethernet WAN port to connect your office to the Internet

Cisco UC320 Technical Specifications

• Voice
  • Support for up to 24 phones (maximum 9 analog phones/fax lines)
  • 4 built-in PSTN line (FXO) ports. Can be used with up to 2 Cisco SPA8800 IP Telephony Gateways, for a maximum of 12 FXO trunks
  • SIP trunks: Maximum of 12 active trunk calls (line and SIP)
  • 1 analog phone or fax (FXS) with lifeline (FXS-FXO failover). Can be used with up to 2 Cisco SPA8800 IP Telephony Gateways for up to 8 additional analog phone ports
  • Includes voicemail and automated attendant, including voicemail to email notification
  • Can be deployed in a PBX or key telephone system with shared lines
  • Dedicated music on hold and external paging ports
  • Licensed for 24 users
  • Works with Cisco SPA 300 and SPA 500 Series IP Phones using SIP
• Data
  • 4 10/100/1000 Mbps LAN ports (no Power over Ethernet)
  • Ability to easily connect Cisco ESW 500 Series Switches for expansion
  • Built-in Wireless-B/G/N access point with 2 Service Set Identifiers (SSIDs)
  • Dual VLAN
  • 1 10/100/1000 Mbps WAN Ethernet port
  • 2 expansion USB ports (future use)
• Dimensions
  • 6.69 x 1.69 x 8.66 in. (170 x 43 x 220 mm)
• Unit Weight
  • 2.08 lb

These phones are specific to the UC 320, models from the UC 500 series can also be used.

Common Features

• Wideband audio for exceptional voice clarity
• Connects directly to an Internet phone service provider or to an IP PBX
• Easy installation, highly secure remote provisioning, and web-based configuration
• Supports both Session Initiation Protocol or SPCP with Cisco Unified Communications 500 Series

SPA301 & SPA303 IP Phones

• SPA301 IP Phone - Suitable for areas with very basic phone needs, like a lobby or break room.
  • One line
  • Call waiting, speed dial
  • Three-way call conferencing
• SPA303 IP Phone - An ideal Internet phone for small business employees who need an affordable, but multi-featured phone.
  • Three lines
  • Four- way navigation key
  • Monochrome display
  • Dual switched Ethernet ports
  • Speakerphone, caller ID, call hold, conferencing

Watch the Cisco UC320 Video Overview!