Central Florida Phones

Business Phone Systems – Ocala and Gainesville Florida

Steve Lane — Sun, 15 Apr 2012 12:09:58 +0000

Are you thinking about buying or upgrading your business telephone system? Lane Communications is an accountable IP phone system vendor in Ocala, Gainesville, Leesburg and Central Florida. We are one of the very few companies that sell, support and service best of breed phone systems from Avaya, ESI and IPitomy.

Lane Communications of Ocala is an authorized reseller of the IP phone systems which means when you purchase a phone system for your Ocala or Gainesville business you can be assured we have the proper training and availability of spare parts.

If you are considering a new purchase or if you need service or support on your current Avaya, ESI, NEC or IPitomy business phone system in the Ocala or Gainesville area give us a call at 352-789-6889. We have been in business since 2000 and are licensed, bonded and insured. We also support many other phone systems.

We have built our reputation of being honest and easy to do business with. We are accountable and consider our Customer Service to be second to none. “Service in Hours, Not Days” is our motto and we live up to that expectation everyday.

Avaya Phone Systems – Lane Communications Gainesville

Steve Lane — Sat, 14 Apr 2012 13:28:46 +0000

Lane Communications of Ocala, Florida has been certified in Avaya Partner phone systems since 2000 and is an authorized Avaya Business Partner.

Avaya Business Partners have access to the best pricing and Avaya Support. Trust your Gainesville Business and Avaya Phone Systems to an authorized Avaya Business Partner.

Lane Communications is Gainesville’s only active Avaya Phone System dealer that specializes in Avaya IP Office and Avaya Partner Phone Systems.

We have more than 25 years of Avaya Phone System sales and support. We service Ocala, Gainesville and all of Central Florida.

With 3 Certified Avaya technicians on staff we can offer “Service in Hours, Not Days”,in Ocala and Gainesville, Florida.

Call 352-789-6889 for all your Avaya Partner and Avaya IP Office needs.

Avaya Phone Systems Ocala – Lane Communications

Steve Lane — Sat, 14 Apr 2012 13:23:44 +0000

Lane Communications of Ocala, Florida has been certified in Avaya Partner phone systems since 2000 and is an authorized Avaya Business Partner.

Avaya Business Partners have access to the best pricing and Avaya Support. Trust your Ocala Business and Avaya Phone Systems to an authorized Avaya Business Partner.

Lane Communications is Ocala’s only active Avaya Phone System dealer that specializes in Avaya IP Office and Avaya Partner Phone Systems.

We have more than 25 years of Avaya Phone System sales and support. We service Ocala, Gainesville and all of Central Florida.

With 3 Certified Avaya technicians on staff we can offer “Service in Hours, Not Days”,in Ocala and Gainesville, Florida.

Call 352-789-6889 for all your Avaya Partner and Avaya IP Office needs.

Avaya Partner Phone Systems – Lane Communications Ocala

Steve Lane — Thu, 12 Apr 2012 00:09:10 +0000

Lane Communications of Ocala, Florida has been certified in Avaya Partner phone systems since 2000 and is an authorized Avaya Business Partner. We have more than 25 years of Avaya Phone System sales and support. We service Ocala, Gainesville and all of Central Florida. With 3 Certified Avaya technicians on staff we can offer “Service in Hours, Not Days”…in Ocala and Gainesville, Florida. Call 352-789-6889 for all you Avaya Partner and Avaya IP Office needs.

Avaya IP Office – Lane Communications

Steve Lane — Wed, 11 Apr 2012 23:15:19 +0000

Lane Communications of Ocala, Florida has been certified in Avaya IP Office phone systems since they were first marketed and is an authorized Avaya Business Partner. We have more than 25 years of Avaya Phone System sales and support. We service Ocala, Gainesville and all of Central Florida. With 3 Certified Avaya technicians on staff we can offer “Service in Hours, Not Days”…in Ocala and Gainesville, Florida

New products and services for small business’s on a budget – Virtual Office Partner

Steve Lane — Tue, 13 Mar 2012 17:34:07 +0000

Lane Communications is today announcing a new service that is geared toward helping small business grow and manage their business.

Virtual Office Partner will become the small business resource that can benefit even the smallest business models in the Marion, Alachua and Lake County markets.

We will be offering a suite of business services to help your small business grow. Our services can dram…atically reduce the costs of how your business works. Everything from technology, contact center marketing, virtual business processes and internet marketing and more.

These services typically require the owner to either contract them indidvidually which can mean managing multiple vendors, doing the work themselves when they just dont have the time or right skill sets or hiring additional employees which can be quite expensive.

With Virtual Office Partner you can bundle programs and services and save money or just pick the service or program that you need.

Available today:

Outbound Contact Center Services
Inbound Customer Care Services

COX Business Services, Phone Lines, Internet and Video

Coming Soon:

Virtual Office Services – phone, fax, messages, conferencing,scheduling and more.
Hosted Small Business Phone Systems for 1-4 users.
Off Site Data Backups via our secure fiber network.
Internet Marketing Services.

Stay tuned for more detailed information as we update our website and create the new VirtualOfficePartner.com site

Conoce Usted, que Lane Communications – Florida Central, es una compania verisital y diversa?

Steve Lane — Thu, 08 Mar 2012 20:24:13 +0000

Conoce Usted, que Lane Communications – Florida Central, es una compania verisital y diversa?

No solo tenemos empleados y tecnicos que hablan Espanol, somos una compania que ofrece servicios multiples para la comunidad latina e hispana.

Lane Communications, en Central Florida, es lider en atencion dedicada y professional a nuestros Negocios y Establecimientos.

Nosotros podemos ayudar a sus negocios con lo mas avanzado y major en sistemas de telefonos, en sistemas de telefonos integrados a la Internet (IP phone systems), cableado e instalacion de redes de computadoras, camaras de vigilancia y muchos servicios mas.

“Servicio en Horas, No en Dias”

Llamanos, ahora al 352-789-6889, o visitanos en la internet en www.CentralFloridaPhones.com, o nos puedes encuentrar en Facebook en www.facebook.com/lanecommunications.

Avaya Phone Systems Ocala and Gainesville Florida

Steve Lane — Tue, 06 Mar 2012 10:00:30 +0000

Lately we have been contacted quite frequently about sales and support for Avaya IP Office and Avaya Partner systems.

Lane Communications is an Avaya Business Partner and we welcome all former customers of Kennedy Communications who recently exited the business and no longer support Avaya phone systems.

Lower rates, better service on Avaya in Ocala and Gainesville Florida!

Our Customer Service Statement – Putting Our Customers First

Steve Lane — Sat, 03 Mar 2012 13:48:17 +0000

”Only by serving our clients well can we justify our own existence as a business!”

When etiquette classes were in fashion, service was always delivered with a smile and the customer was always right. During the golden age of customer service, business people understood that they were selling much more than a good or a service, they were selling themselves.

It’s still true today at Lane Communications and Network Services, inc. Here is a snippet of our customer service beliefs – We believe:

When you’re a technology services and a “Single Source” support provider ( Business Communications, Contact Center Services, Structured Cabling, Video Security and IT products) appealing to our customers as a likable, memorable, knowledgeable, resourceful and proficient company will benefit our company and our customers business. Our customers and potential customers will be swayed by our professionalism. Their choice to bring their business to us and refer us will be based on trust and our reputation to “say what we do and do what we say” more than the services we provide.

In order to capitalize on this unique dynamic, we need to channel the customer service of decades passed, choosing to provide customer service not just customer support but accountability and strategic planning as well.

To this end, we, at Lane Communications – Central Florida Phones, believe that for quality and a memorable customer experience we need to:

See criticism as a great opportunity to learn and improve.No one wants to be critiqued, but being able to do something constructive with criticism is a tremendous asset. The ability to take criticism to heart and make appropriate changes shows our customers that we are truly committed to providing them with the highest quality of service. Moreover, if needed apologizing to customers shows greatness of character and commitment to quality customer care that will not be overlooked. No company is without fault, its how you react and fix that fault is how we will ultimately be judged.

Recognize that there is a direct correlation between happy employees and happy customers.Our employees are the figure heads for our business. Our customers associate our business with our employees, their faces, the quality of their service, their demeanor, etc. So, if our employees are happy, thereby providing superior service and customer care, our customers will be happy. This is “paying it forward” hard a work!

Make sure that our customers know that they are appreciated and special.Don’t underestimate the power of personalized customer relationships. Developing a rapport with our customers ensures that they relate to us as more than a services provider. When they think of us, they will think of both the expert technician and the amiable associate and business partner.

Exceeding our customers’ expectations.Our customers will notice and appreciate when we exceed their expectations by providing them the highest quality service. In doing so, we are demonstrating that we appreciate their business and value their reputation. Providing services that is beyond the pale will not only help our company to retain our current clientele, but will also help us attract new customers, as our business becomes synonymous with excellence.

“ Call us today and explore the benefits of a true “Single Source Vendor”. 352-789-6889 or www.CentralFloridaPhones.com“

Want the coolest IP phone on the market today, Who wouldn’t?

Steve Lane — Sun, 12 Feb 2012 13:51:22 +0000

The “Glass Phone” is available from IPitomy Communications and Lane Communications – Ocala.

Android Platfrom

Imagine a desk phone for your office that gets smarter over time, not obsolete. A desk phone with access to thousands of the latest and greatest applications. Things like Salesforce integration, instant computer screen sharing, tap to dial, and visual voicemail, just to mention a few. Introducing the Glass IP phone, the world’s first desk phone built on the Android Platform.

HD Audio
First and foremost, the Glass IP phone had to have the best audio on the market. The Glass IP phone uses wideband speech codecs which encode 7.1KHz of the voice spectrum instead of the standard 3.4KHz. This doubles the bandwidth for communications and elevates voice quality substantially. Combine HD audio with Glass’ acoustically tuned housing, and the end result is industry-leading speakerphone clarity. One Touch CallingWith productivity and ease of use central to Glass’ design, the majority of your everyday tasks can be accomplished with just one touch. From looking up a contact to conference calling, it is all at the tip of your finger.

Central Florida Phones

Business Phone Systems – Ocala and Gainesville Florida

Avaya Phone Systems – Lane Communications Gainesville

Avaya Phone Systems Ocala – Lane Communications

Avaya Partner Phone Systems – Lane Communications Ocala

Avaya IP Office – Lane Communications

New products and services for small business’s on a budget – Virtual Office Partner

Conoce Usted, que Lane Communications – Florida Central, es una compania verisital y diversa?

Avaya Phone Systems Ocala and Gainesville Florida

Our Customer Service Statement – Putting Our Customers First

”Only by serving our clients well can we justify our own existence as a business!”

“ Call us today and explore the benefits of a true “Single Source Vendor”. 352-789-6889 or www.CentralFloridaPhones.com“

Want the coolest IP phone on the market today, Who wouldn’t?

Android Platfrom